Privacy Policy

At Phonecase4u, we are deeply committed to protecting your personal information and ensuring transparency in how we collect, use, and share your data. This Privacy Policy explains the types of information we collect when you visit or purchase from Phonecase4u.com (the “Site”), how we use and safeguard your information, and your rights regarding that information.

By using our Site, you agree to the terms of this Privacy Policy.

SECTION 1 – INFORMATION WE COLLECT

1.1 Personal Information You Provide

When you interact with our Site, such as placing an order or signing up for updates, we may collect the following information:

  • Contact Details: Name, email address, phone number, and shipping/billing addresses.
  • Account Information: Username, password, and account preferences (if applicable).
  • Payment Details: Credit/debit card information (processed securely via our payment processors).
  • Order Information: Details of your purchases, including product selections and transaction history.

1.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information to improve your shopping experience:

  • Device and Browser Details: IP address, browser type, and operating system.
  • Usage Data: Pages viewed, time spent on the Site, and interactions with features (e.g., adding items to your cart).
  • Cookies: Unique identifiers to track your session and preferences.

1.3 Information from Third Parties

We may receive information about you from third-party services, such as:

  • Payment gateways for processing transactions.
  • Analytics providers to understand customer behavior.

SECTION 2 – HOW WE USE YOUR INFORMATION

We use your information to provide and improve our services, including:

  • Processing and fulfilling your orders.
  • Communicating with you about your order, delivery, and account updates.
  • Sending promotional emails (only with your explicit consent).
  • Enhancing our Site functionality through analytics and feedback.
  • Detecting and preventing fraud, abuse, or other harmful activities.

SECTION 3 – CONSENT

3.1 How We Obtain Consent

By providing your personal information to complete a transaction, verify a payment, place an order, or arrange a return, you consent to our collecting and using it for these purposes.

For secondary purposes, such as marketing, we will explicitly ask for your consent or provide an option to opt out.

3.2 How to Withdraw Consent

You can withdraw your consent at any time by contacting us:

  • Email: [email protected]
  • Mail:
    • USA Address: 179 St Vincent, Irvine, CA 92618, USA
    • Vietnam Address: 99 Nguyen Khuyen, Phuc La, Ha Dong, Hanoi 100000, Vietnam

SECTION 4 – DISCLOSURE OF INFORMATION

We may disclose your personal information under the following circumstances:

  • To comply with legal obligations.
  • To enforce our Terms of Service or protect our rights.
  • To trusted third-party service providers, such as payment processors and shipping carriers, for order fulfillment.

SECTION 5 – PAYMENT PROCESSING

All payments on our Site are securely processed through third-party payment gateways (e.g., Stripe, PayPal). We do not store or have access to your full payment details.

These payment gateways comply with the Payment Card Industry Data Security Standard (PCI-DSS), ensuring your payment data is encrypted and securely handled.

SECTION 6 – THIRD-PARTY SERVICES

Third-party providers we use will only collect and process your information to the extent necessary for their specific services.

6.1 Examples of Third-Party Services

  • Payment Processors: Process and verify payments securely.
  • Shipping Providers: Fulfill and deliver your orders.
  • Analytics Tools: Help us understand website performance (e.g., Google Analytics).

6.2 Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

SECTION 7 – COOKIES

We use cookies to:

  • Remember your preferences (e.g., language, currency, or login).
  • Track items in your cart and facilitate checkout.
  • Analyze Site performance and improve functionality.

You can manage or disable cookies via your browser settings. However, disabling cookies may affect your experience on our Site.

SECTION 8 – DATA SECURITY

We take the security of your personal information seriously and implement industry-standard measures, including:

  • SSL encryption for data transmitted over the internet.
  • Secure storage of sensitive information with restricted access.
  • Regular security audits and updates.

While no system is entirely secure, we work diligently to protect your data.

SECTION 9 – DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal or business obligations.

If you wish to delete your information, contact us at [email protected].

SECTION 10 – YOUR RIGHTS

Depending on your location, you may have the following rights:

  • Access your personal information.
  • Request correction of inaccurate data.
  • Request deletion of your information.
  • Opt out of marketing communications.

To exercise these rights, contact us at [email protected].

SECTION 11 – AGE OF CONSENT

By using this Site, you confirm that you are at least the age of majority in your jurisdiction, or you have given consent for any minor dependents to use the Site.

SECTION 12 – CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated on this page, and we encourage you to review this policy periodically.

If our store is acquired or merged, your personal information may be transferred to the new owner to ensure continuity of service.

QUESTIONS & CONTACT INFORMATION

If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us:

📧 Email: [email protected]

📍 USA Address:
Phonecase4u
179 St Vincent, Irvine, CA 92618, USA

📍 Vietnam Address (Head Office):
Phonecase4u
99 Nguyen Khuyen, Phuc La, Ha Dong, Hanoi 100000, Vietnam

Thank you for trusting Phonecase4u! We are dedicated to protecting your privacy and providing a secure shopping experience.